|"I discovered Shepard Insurance about 5 years ago, while shopping around for competitive auto insurance policies. Not only were their prices enticing enough to encourage me to sign on with them, but their customer service has been what has kept me a loyal customer for five years. Since that auto policy, I've since purchased a home, and started a new business, both of which are also covered by Shepard. Luz and her team have been great, keeping in step with my every need."|
|"I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. "|
The story of Shepard Insurance Agency began in 1945 when Scott and Gary Shepard’s grandfather opened an independent insurance agency in Los Angeles, just across from Farmer’s Market.
The business grew steadily as he earned a reputation for friendly service, attention to detail, and an unwavering commitment to look out for the best interests of his clients. He eventually moved to a larger office near the present-day Beverly Center. But his insistence on doing right by his customers never changed. It formed the foundational principles that not only guided the firm’s development, but also fostered client relationships that would stretch across five decades.
Scott and Gary’s father took over the agency in 1960. Under his leadership, Shepard Insurance Agency expanded to the San Fernando Valley to serve the area’s growing population and business community. The company moved to its operations to the San Fernando Valley in 1986, locating in the Laurel Plaza Shopping Center next to what is today, Macy’s Department Store.
Shepard Insurance became a third generation family-run company in the 1990s when Gary Shepard joined the firm, and eventually took the reins following his father’s retirement. He was joined by Scott in 2000, and together the brothers expanded the company, growing it to 11 employees, In 2007, Shepard Insurance relocated to the heart of the North Hollywood Arts District, The Academy Tower, home of the Academy of Television Arts and Sciences as well as expanded its superior service for residents of Santa Clarita Valley with the opening of its office in Valencia .
Though much has changed in the past 60 years, Shepard Insurance Agency is still family-owned, and still reflects the ideals of its founder – service, expertise, and integrity – every day.